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Why Your Social Media Brand Building Strategy Needs a Revamp

Is your ecommerce brand struggling to make its mark in the vast digital landscape? You're not alone. Many aspiring entrepreneurs find themselves wondering how to stand out in a sea of online businesses. But here's the good news: with the right approach to social media brand building, you can transform your venture from a hidden gem to a household name.

Let's embark on a journey through the world of social media brand building, exploring strategies that can help you create a lasting impression and build a loyal customer base. Remember, this isn't about overnight success or viral sensations. It's about crafting a genuine, relatable brand that resonates with your audience and stands the test of time.

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The Power of Social Media for Brand Building

Picture this: you've just launched your ecommerce store. You've got great products, competitive prices, and a user-friendly website. But something's missing. Your virtual shelves are stocked, but customers aren't flocking in. This is where social media comes into play.

In today's digital age, social media platforms have become the bustling marketplaces of the internet. They're where people go to discover new brands, seek recommendations, and engage with businesses they love. It's like having a shop front on the busiest street in the world, with millions of potential customers passing by every day.

But here's the catch – you're not the only shop on this street. Far from it. You're competing for attention with countless other businesses, all vying for the same eyeballs. So how do you make your brand stand out? How do you turn those casual scrollers into loyal customers?

The answer lies in effective social media brand building. It's not just about posting pretty pictures or witty tweets. It's about creating a cohesive, authentic presence that tells your brand's story, engages your audience, and builds lasting relationships.

Think of your social media presence as the personality of your brand. Just like in real life, people are drawn to personalities they find interesting, relatable, and trustworthy. Your job is to infuse your brand with these qualities through your social media activities.

Laying the Foundation: Defining Your Brand Identity

Before you dive headfirst into posting and tweeting, take a step back. Ask yourself: who is my brand? What does it stand for? What makes it unique? These aren't just philosophical questions – they're the building blocks of your brand identity.

If your brand as a person what would they be like? Are they bold and adventurous, or calm and dependable? Do they have a quirky sense of humour, or are they more serious and professional? What values drive them? What's their mission in life?

Say you're starting an ecommerce business selling handcrafted, eco-friendly jewellery. Your brand identity might revolve around sustainability, creativity, and individuality. You might envision your brand as a free-spirited artist who's passionate about the environment and self-expression.

This identity should inform every aspect of your social media presence. It should guide the tone of your posts, the style of your visuals, and the types of content you share. For our eco-friendly jewellery brand, this might mean sharing behind-the-scenes glimpses of the crafting process, tips for sustainable living, or stories about the inspiration behind each piece.

Remember, authenticity is key. Don't try to be something you're not just because you think it will be popular. People can spot inauthenticity from a mile away, especially on social media. Stay true to your brand's values and personality, and you'll attract the right audience – people who genuinely resonate with what you stand for.

Choosing Your Digital Battlegrounds: Selecting the Right Platforms

Now that you've defined your brand identity, it's time to choose where you'll showcase it. Not all social media platforms are created equal, and your target audience might not be equally active on all of them.

Think of social media platforms as different neighbourhoods in a city. Each has its own vibe, its own demographic, its own unwritten rules. Your job is to find the neighbourhoods where your potential customers hang out.

For our eco-friendly jewellery brand, visually-oriented platforms like Instagram and Pinterest might be ideal. These platforms allow you to showcase your beautiful products in all their glory, tell visual stories about your crafting process, and share lifestyle images that embody your brand's ethos.

But don't stop there. Maybe your target audience is also passionate about environmental issues and actively engages in discussions about sustainability. In that case, Twitter could be a great platform to join these conversations, share quick eco-friendly tips, and establish your brand as a thought leader in the space.

And let's not forget about emerging platforms. TikTok, for instance, has exploded in popularity, especially among younger demographics. If your target audience includes Gen Z or young millennials, creating fun, creative videos on TikTok could be a game-changer for your brand awareness.

The key is to do your research. Look at demographic data for different platforms. See where your competitors are most active. Most importantly, consider where you can provide the most value to your audience. It's better to have a strong presence on one or two platforms than a mediocre presence on all of them.

Crafting Your Visual Identity: The Face of Your Brand

In the world of social media, first impressions are often visual. Your profile picture, cover image, and overall aesthetic are like your brand's outfit – they're the first thing people notice, and they can say a lot about who you are.

Creating a cohesive visual identity is crucial for brand recognition. This doesn't mean every post needs to look exactly the same – that would be boring! But there should be a consistent thread running through your visuals that makes your content instantly recognisable as belonging to your brand.

For our eco-friendly jewellery brand, this might mean using a nature-inspired colour palette, incorporating organic shapes and textures into graphics, and showcasing products in natural settings. The goal is to create a visual world that embodies your brand's personality and values.

Need help creating a cohesive visual identity? Tools like Logome.ai can be a lifesaver. This AI-powered logo generator can help you create a professional logo and brand kit that captures the essence of your business. It's like having a professional designer in your pocket, helping you craft a visual identity that truly represents your brand.

Use the same profile picture across all platforms. Stick to a consistent colour scheme and font. Create templates for different types of posts to maintain a cohesive look. Over time, this consistency will make your brand more memorable and recognisable to your audience.

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The Rhythm of Brand Building: Consistency and Planning

Building a brand on social media is a bit like learning to play an instrument. It takes practice, patience, and most importantly, consistency. You can't expect to become a virtuoso overnight, and you can't expect to build a strong brand presence by posting sporadically whenever the mood strikes.

Consistency in your posting schedule is crucial for several reasons. First, it helps to keep your brand top-of-mind for your followers. If you're regularly showing up in their feeds, they're more likely to remember you when they're ready to make a purchase.

Secondly, it helps you build a relationship with your audience. They come to expect and look forward to your content. Maybe they know that every Monday you share a new product, or every Friday you post a funny meme related to your industry. This predictability can be comforting and engaging for your followers.

Lastly, it is important for the social media algorithms. Platforms like Instagram and Facebook tend to favour accounts that post regularly, as it signals that you're providing fresh, relevant content for users.

But let's be real – as an ecommerce entrepreneur, you're juggling a million tasks. How are you supposed to maintain a consistent posting schedule on top of everything else? This is where planning and automation come in handy.

Tools like Later can be a game-changer for your social media strategy. This scheduling tool allows you to plan and automate your posts in advance. You can set aside a few hours each week to plan out your content, schedule it, and then focus on other aspects of your business knowing that your social media presence is ticking along nicely.

When planning your content, think in terms of themes or series. Maybe you have "Meet the Maker Monday" where you share insights about your crafting process, "Eco Tip Tuesday" where you share sustainability advice, and "Feature Friday" where you showcase a customer wearing your jewellery. This approach not only makes your planning easier but also gives your audience different types of content to look forward to.

Remember, though, that social media is all about being social. While scheduling tools are great for maintaining consistency, don't forget to hop on regularly to engage with your audience in real-time. Respond to comments, join conversations, and show the human side of your brand.

The Heart of Brand Building: Creating Engaging Content

Now we're getting to the meat and potatoes of social media brand building – your content. This is where you really bring your brand personality to life and give your audience a reason to keep coming back.

Creating engaging content isn't about hard selling your products (although there's a time and place for that). It's about providing value to your audience, whether that's through entertainment, education, or inspiration.

Here are some ideas to keep your followers engaged and coming back for more:

1. Behind-the-scenes glimpses: People love feeling like they're getting exclusive access. Share photos or videos of your workspace, your product creation process, or even your own journey as an ecommerce entrepreneur. This not only humanises your brand but also helps build trust by showing the real people and processes behind your products.

2. User-generated content: There's nothing quite as powerful as social proof. Encourage your customers to share photos with your products and feature them on your page. It's a win-win – you get authentic content, and your customers feel valued and part of your brand community.

3. Educational posts: Share tips and tricks related to your niche. For our eco-friendly jewellery brand, this could be posts about sustainable living, how to care for different types of jewellery, or even broader topics like how to build a capsule wardrobe. By providing valuable information, you position your brand as an authority in your field.

4. Interactive content: Polls, quizzes, and questions are great for encouraging engagement. They not only boost your visibility on social media algorithms but also help you understand your audience better. You could ask followers to vote on their favourite new design, quiz them on their knowledge of sustainable materials, or simply ask what kind of content they'd like to see more of.

5. Limited-time offers: Create a sense of urgency with special promotions exclusive to your social media followers. This not only drives sales but also gives people a reason to keep following you – they don't want to miss out on the next great deal.

6. Storytelling: Humans are hardwired to respond to stories. Share the story behind your brand, the inspiration for specific products, or stories from customers about how your products have impacted their lives. This emotional connection can be far more powerful than any sales pitch.

7. Trend participation: Keep an eye on trending hashtags or challenges in your niche. Participating in these can boost your visibility and show the fun, current side of your brand. Just make sure the trends align with your brand values and personality.

The key to great content is understanding your audience. What are their pain points? What makes them laugh? What inspires them? The better you know your audience, the more effectively you can create content that resonates with them.

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Expanding Your Reach: Leveraging Influencer Partnerships

In the world of social media, influence is currency. Influencer marketing has become a powerful tool for brand building, especially for ecommerce businesses. But it's not just about finding someone with a lot of followers – it's about finding the right fit for your brand.

Think of influencer partnerships like introducing your brand at a party. You want someone who knows the crowd, who's respected, and who can vouch for you in a way that feels natural and genuine.

For our eco-friendly jewellery brand, this might mean partnering with sustainability bloggers, ethical fashion influencers, or even local artisans. The key is to find influencers whose values align with your brand and whose audience overlaps with your target market.

But here's the thing – finding the right influencers and managing these partnerships can be time-consuming. This is where a platform like GetRoster can be invaluable. It helps automate your brand ambassador management, making it easier to run influencer campaigns and track their impact. It's like having a dedicated team member handling your influencer relationships, freeing you up to focus on other aspects of your business.

When working with influencers, authenticity is key. Give them creative freedom to showcase your products in a way that feels natural to their audience. The most effective influencer content doesn't feel like an ad – it feels like a genuine recommendation from a trusted friend.

And don't forget about micro-influencers. While they may have smaller followings, their audiences are often more engaged and trusting. A handful of micro-influencers in your niche can sometimes be more effective than one big-name influencer.

Boosting Your Signal: The Role of Paid Advertising

While organic growth is fantastic, sometimes you need an extra push to reach new audiences. This is where paid social media advertising comes in. Think of it as a megaphone for your brand – it amplifies your message and helps you reach people who might not have found you organically.

Each social media platform offers its own advertising options, from boosted posts to full-fledged ad campaigns. The key is to use these tools strategically. Don't just throw money at ads and hope for the best. Take the time to understand your target audience, craft compelling ad copy, and create eye-catching visuals.

Tools like AdCreative.ai can be a game-changer here. This AI-powered platform helps you generate and optimise ad creatives, ensuring your paid campaigns are as effective as possible. It's like having a team of creative professionals at your fingertips, helping you create ads that stand out in crowded social media feeds.

Maintain the authenticity and voice of your brand, even in paid content. Your ads should feel like a natural extension of your organic content, not a jarring interruption.

And don't forget about retargeting. These ads target people who have already interacted with your brand in some way – maybe they visited your website or added a product to their cart but didn't complete the purchase. Retargeting ads can be a powerful way to bring these potential customers back and nudge them towards a purchase.

Measuring Success: The Metrics That Matter

As with any marketing effort, it's crucial to track your progress and adjust your strategy accordingly. But in the world of social media, it can be easy to get caught up in vanity metrics – things that look good on paper but don't necessarily translate to business success.

So what should you be measuring? Here are some key metrics to watch:

- Follower growth rate: It's not just about the number of followers, but how quickly that number is growing. A steady increase indicates that your content is resonating with your audience.

- Engagement rate: This includes likes, comments, shares, and saves. High engagement suggests that your content is striking a chord with your audience. Pay attention to which types of posts get the most engagement – this can guide your future content strategy.

- Reach and impressions: These metrics tell you how many people are seeing your content. If these numbers are low, it might be time to reassess your posting strategy or consider boosting some posts.

- Click-through rate to your ecommerce site: Ultimately, you want your social media presence to drive traffic to your store. Keep an eye on how many people are clicking through to your site from your social media posts.

- Conversions from social media traffic: This is the big one. How many of those social media visitors are actually making purchases? This metric directly ties your social media efforts to your bottom line.

Most social media platforms offer built-in analytics, but you may want to use more comprehensive tools to get a fuller picture of your brand's performance across platforms. Tools like Later, which we mentioned earlier for scheduling, also offer robust analytics features.

Remember, these metrics are not just numbers – they're insights into how your audience is interacting with your brand. Use them to continually refine and improve your social media strategy.

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The Long Game: Patience and Perseverance in Brand Building

As we wrap up this exploration of social media brand building, there's one crucial point to remember: this is a marathon, not a sprint. Building a strong, recognisable brand takes time, consistency, and authenticity.

There will be days when it feels like you're shouting into the void. Days when your posts don't get the engagement you hoped for, or when a campaign doesn't perform as well as expected. But don't get discouraged. Every post, every interaction, every new follower is a step towards building your brand.

Remember why you started this journey. You have a unique product, a unique vision. Your brand has something special to offer the world. Social media is just the megaphone that allows you to share that vision with a wider audience.

Keep experimenting, keep learning from your audience, and keep refining your approach. Your brand is a living entity that will grow and evolve with your business. Embrace that evolution, and let your audience be part of the journey.

And remember, you don't have to do it all alone. Building a brand on social media can be a full-time job, and as an ecommerce entrepreneur, you're already wearing many hats. If you find yourself stretched thin, don't hesitate to seek help. Platforms like Fiverr connect you with freelance social media managers, content creators, and marketers who can help elevate your brand building efforts. Sometimes, investing in expert help can be the boost your brand needs to reach the next level.

Embracing the Journey: Your Path to an Unforgettable Brand

As we come to the end of our exploration into social media brand building, let's take a moment to reflect on the journey ahead. Building a brand isn't just about increasing followers or boosting sales (although those are certainly nice perks). It's about creating something meaningful, something that resonates with people and adds value to their lives.

Your brand is your legacy in the digital world. It's the mark you leave, the story you tell, the community you build. With each post, each interaction, each campaign, you're not just selling products – you're sharing your vision, your values, and your unique perspective with the world.

So, as you set out on this adventure of social media brand building, remember to enjoy the process. Celebrate the small victories – your first 100 followers, your first customer testimonial, the first time a post really takes off. Learn from the setbacks, because they're inevitable and they're valuable lessons in disguise.


Most importantly, stay true to your brand's core identity. In a world where trends come and go at lightning speed, authenticity is your secret weapon. Let your passion shine through in everything you do. Share your excitement about your products, your pride in your craftsmanship, your commitment to your values. That genuine enthusiasm is contagious, and it's what will transform your brand from unknown to truly unforgettable.

Remember, every big brand started somewhere. With dedication, creativity, and the strategies we've explored in this post, your ecommerce venture has the potential to become the next success story. So, are you ready to make your mark in the digital world? Your journey from unknown to unforgettable starts now.

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